Contact us

We're a small team, so email is the best way to reach us — we read everything and reply as quickly as we can.

General inquiries

Questions about Fiat Swap, feedback, or anything else not covered below: info@fiatswap.io.

A transaction went wrong

We hand you off to your chosen provider's own checkout, and they handle everything from identity verification through to sending back your money or crypto — so we're not able to look into or resolve issues with a specific transaction. Please contact whichever provider you transacted with directly, using their own live support:

MoonPay support · Transak support

See our providers page if you're not sure which one handled your transaction.

Legal, privacy, or security

See our terms of service and privacy policy for how those topics are handled, or reach out to the email above for anything not covered there.